Michael Not only do we order like crazy from Amazon, but also the neighbors in our apartment building seem to shop at the online giant, and so packages often pile up in rows in the so-called "lobby" at the street entrance. The delivery drivers ring recipients through the intercom, and the recipient presses the so-called "buzzer" on the phone, which unlocks the entrance door. The delivery driver briefly enters the lobby, leaves the package, and takes a photo (Figure 2), which then appears on the buyer's Amazon app. As soon as I get a notification, I immediately rush down the stairs excitedly to receive my delivery.

Delivery drivers would, of course, prefer to just throw down the packages in front of the lobby door and quickly move on to the next house, but unfortunately, such deliveries are stolen by criminal creatures loitering in our neighborhood, and then Amazonn has to replace them. That's why Amazon forces the delivery drivers to ring the doorbell and bring the packages inside. This almost always works, but sometimes things go wrong. I have already found packages that the delivery drivers, under time pressure, have thrown over the gate into the garage; some I later found torn open on the street as if by wild animals, and some had completely and mysteriously disappeared.

Consequently, when I am expecting a delivery, I am as vigilant as a hawk and not only take possession of packages immediately upon delivery but also bring up the packages for neighbors on our floor who are not quite as attentive. However, something strange happened recently: a delivery was supposedly made, but the package was nowhere to be found. The delivery photo on the Amazon app did not show our lobby with the mailboxes but instead appeared to be a shelf with groceries and kitchen utensils (Image 4). Amidst all the chaos, there was also a yellow envelope that looked just like my order.

I thought hard, and suddenly it hit me like a ton of bricks: The photo showed the shelf of a restaurant kitchen! And as luck would have it, there is indeed a restaurant with a bar in the building next door, and the photo could be showing the kitchen there! So I went downstairs, into the restaurant, and explained my problem to the waitress. She fetched the manager, and I showed him the delivery photo. After I assured him that I wasn't crazy, he took my phone, marched into the kitchen with it, and came back a short time later with my package. We had a good laugh! Apparently, the Amazon guy, instead of ringing our doorbell, must have lazily thrown my order through the open kitchen window of the restaurant next door. You can't make this stuff up.

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